Limited Warranty

Millar Product Warranty

Millar, Inc. provides the most complete and comprehensive warranty available on the market.

Millar, Inc. warrants its products against defects in materials and workmanship to the original purchaser. Specific warranty terms will be in the IFU (Instructions for Use) sent with each product or upon request. During the warranty period, we will either repair or replace, at our option, any product found to be defective in material or workmanship. If a problem arises, please contact our Customer Service Department.

Our warranty does not cover damage to the product from alterations, misuse, abuse, negligence or accident.

Warranty Service

To obtain service under the terms of this warranty, the Purchaser must notify Millar or the nearest authorized Millar distributor of the defect before the warranty period expires. The Purchaser must contact Millar or the nearest authorized Millar Distributor to obtain an RMA (Returned Materials Authorization) number and an address to which the Purchaser must ship the defective product at their own expense. The product should be packed safely (preferably in its original packaging) and have the RMA number prominently displayed on the return packaging, preferably beneath the address or shipping label. Millar will make all reasonable efforts to evaluate the product and provide service as necessary within a reasonable amount of time upon receipt of the returned product. Millar will pay the return shipping costs in the event the product is to be sent back to the Purchaser.

Warranty by Product Category

Catheters

Millar, Inc. (Millar) warrants that at the time of sale to the original purchaser, the device was free from defects in both materials and workmanship. For a period specified in the product IFU (Instructions for Use) from the date of original shipment to the original purchaser, Millar will, at no charge and at its option, either repair or replace any Mikro-Tip transducer found to have been shipped with defects in either materials or workmanship. Our warranty does not cover damage to the product from alterations, misuse, abuse, negligence, or accident.

Millar hereby excludes all warranties not herein stated, whether express or implied by operation of law or course of dealing or trade usage or otherwise, including but not limited to any implied warranties of fitness or merchantability.

Since handling, storage, cleaning and sterilization of the product, as well as factors relating to patient diagnosis, treatment, catheterization procedures, and other matters beyond Millar’s control, directly affect the product and the results obtained from its use, Millar shall not be liable for any incidental or consequential loss, damage, or expense arising directly or indirectly from the use of this product.

The user shall determine suitability for use of these medical devices for any surgical or clinical procedure. Therefore, the user accepts these devices subject to all the terms hereof. Further, Millar makes no warranty regarding device efficacy after three (3) years from the date of manufacture.

 

Control Units

Millar, Inc. (Millar) warrants that at the time of sale to the original purchaser, the device was free from defects in both materials and workmanship. For a period of 365 days (1-year) from the date of original shipment to the original purchaser, Millar will, at no charge and at its option, either repair or replace this product if found to have been shipped with defects in either materials or workmanship. Our warranty does not cover damage to the product from alterations, misuse, abuse, negligence, or accident.

Millar hereby excludes all warranties not herein stated, whether express or implied by operation of law or course of dealing or trade usage or otherwise, including but not limited to any implied warranties of fitness or merchantability.

Since handling, storage, cleaning and sterilization of the product, as well as factors relating to patient diagnosis, treatment, catheterization procedures, and other matters beyond Millar’s control, may directly affect the product and the results obtained from its use, Millar shall not be liable for any incidental or consequential loss, damage, or expense arising directly or indirectly from the use of this product.

The user shall determine suitability for use of these medical devices for any research or clinical procedure. Therefore, the user accepts these devices subject to all the terms hereof.

For full hardware warranty information, download the individual product's Instruction for Use document.

Cables

Millar, Inc. (Millar) warrants all of its cables to be free from defects in workmanship and materials at the time of shipment to the original purchaser.

Millar hereby excludes all warranties not herein stated, whether express or implied by operation of law or course of dealing or trade usage or otherwise, including but not limited to any implied warranties of fitness or merchantability.

Since handling, storage, cleaning and sterilization of the product, as well as factors relating to patient diagnosis, treatment, catheterization procedures, and other matters beyond Millar’s control, directly affect the product and the results obtained from its use, Millar shall not be liable for any incidental or consequential loss, damage, or expense arising directly or indirectly from the use of this product. Specifications subject to change without notice.