Legal

Cookie Policy

Consent

By using this site called Millar.com (together, the "website") you consent to the use of cookies in accordance with this Cookies Policy. You will have seen a pop up to this effect on your first visit to this website; although it will not usually appear on subsequent visits you may withdraw your consent at any time by following the instructions below.

What are cookies?

We may use information obtained about you from cookies or similar technology. Cookies are text files containing small amounts of information which we download onto your computer or device when you visit our website. We can recognize these cookies on subsequent visits and they allow us to remember you.


Cookies come in many forms, we have set out the main types below:

First and third-party cookies - whether a cookie is first-party or third-party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user, the website displayed in the URL window e.g. http://millar.com. Third-Party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website this would be a third-party cookie.

For example on our website you may notice some cookies that aren't related to us. If you go onto a web page that contains embedded content, for example from YouTube, Vimeo or Wistia, you will be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

Persistent cookies – these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookie – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are automatically deleted.

Controlling cookies

If you want to delete any cookies that are already on your computer or device, please refer to the instructions for your file management software to locate the file or directory that stores cookies.

If you do not agree to the use of these cookies, please disable them by referring to your browser manufacturer’s instructions by clicking “Help” in your browser menu or by using the information on cookies available at www.allaboutcookies.org (please be aware this website uses cookies). Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our website.

After your initial visit to the website we may change the cookies we use. This cookies policy will always allow you to know who is placing cookies, for what purpose and give you the means to disable them so you should check it from time to time.

Do-not-track: Because there is not yet a consensus on how companies should respond to web browser-based “do-not-track” (“DNT”) mechanisms, we do not respond to web browser-based DNT signals at this time. If you would like additional information about online tracking and various opt-out mechanisms, please see https://www.eff.org/issues/do-not-track

Please note that not all tracking will stop even if you delete cookies.

HTML email tracking pixels

Our emails may contain a single, campaign-unique “invisible web pixel” to tell us whether our emails are opened and verify any clicks through to links within the email. We may use this information for purposes including determining which of our emails are more interesting to you, to query whether users who do not open our emails wish to continue receiving them. The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should select to receive emails from us in plain text rather than HTML.

Use of IP addresses and web logs

We may also use your IP address and browser type to help diagnose problems with our server, to administer our website and to improve the service we offer to you. An IP address is a numeric code that identifies your computer on the internet. Your IP address might also be used to gather broad demographic information.

We may perform IP lookups to determine which domain you are coming from (e.g. google.com) to more accurately gauge our users’ demographics.
Information from these types of cookies and technologies or about website usage is not combined with information about you from any other source.

Cookies policy does not cover third party websites

Please note that this cookies policy does not apply to, and we are not responsible for, the privacy practices of third party websites which may be linked to this website.

Changes to the Cookies Policy

We may update this cookies policy and we would encourage you to review the policy from time to time to stay informed of how we are using cookies. This cookies policy was last updated on May 22, 2018.

Payment

Payment Policies

USA

Open 30-day terms are extended to all recognized US educational or research facilities, hospitals or businesses. The following payment options are available to students, individuals, physicians or private companies or practices:

  • Request credit through completion of our credit application
  • Make advance payment with order
  • Charge orders to VISA, MasterCard or American Express
  • Request orders be shipped COD

International

Payment options for international orders are as follows:

  • Confirmed irrevocable letter of credit should be valid for at least 90-days
  • Charge orders to VISA, MasterCard or American Express
  • Wire transfer to Millar's bank account

If you have any questions or require additional information please contact Millar's Customer Service Department at 832.667.7000 for assistance.

Pricing, Shipping and Handling

All pricing is F.O.B. Factory, Houston, Texas, USA. Shipping and handling charges are prepaid and added to our invoice. Orders are shipped via UPS unless otherwise specified when ordering.

Sales taxes will be added when required.

All prices are subject to change.

In countries with authorized Millar distributors, the distributor will provide pricing in native currency.

Exchange and Return Policy

Please contact ADInstruments at for a Return-to-Stock (RTS) Authorization number before returning a research product (animal use only) for credit or exchange. Returned products are subject to a restocking charge. Products to be returned must be unused and in their original container. Used Millar Mikro-Tip catheters are not returnable for credit or exchange. For Sentron products, please contact Sentron Technical Support at info@sentron.nl.